Privacy Policy

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Growmore MSO LLC
Privacy Policy
Effective Date: February 10, 2026

Growmore MSO LLC (“Growmore MSO,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how opt‑in (including SMS opt‑in) information is handled.

1. Information We Collect

We collect the following categories of personal information when you use our services or interact with our team:

2. Personal & Contact Information

• Name
• Address
• Email address
• Phone number
• Any information you voluntarily provide

3. Health & Insurance Information (PHI)

We receive limited Protected Health Information (“PHI”) as part of our administrative support to healthcare providers, including:

• Insurance details
• Referral information
• Care coordination notes
• Communication needed for ancillary services (e.g., home labs, pharmacy delivery)

4. SMS & Communication Information

• Mobile phone number
• Opt‑in and opt‑out status
• Messaging interaction data

5. How We Use Information

We use personal information only for the purposes of:

• Coordinating referrals
• Scheduling and care coordination support
• Communicating about clinical follow-ups and service updates
• Arranging ancillary services (labs, pharmacy delivery, quality gap closure)
• Verifying patient eligibility
• Operational and administrative support to healthcare providers

6. How Your Information Is Shared

We share information only as necessary to provide our services, and only with:

• Healthcare providers
• HIPAA‑compliant vendors
• Labs, pharmacies, and ancillary service partners
• Health plans when required for care coordination

We do not sell or share personal information — including SMS opt‑in information — with third parties or affiliates for marketing or promotional purposes.

No mobile opt‑in or text message consent will be shared with third parties or affiliates.

7. HIPAA Compliance

Growmore MSO handles any Protected Health Information (PHI) in accordance with HIPAA privacy and security rules.
Security measures include encryption, access controls, employee training, and secure transmission protocols.

8. Your Rights

Individuals may have the right (under HIPAA, where applicable) to:

• Access their information
• Request corrections
• Request restrictions
• Request confidential communications

9. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect their information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date at the top will be revised when changes are made.